Back

Cobo will complete the withdrawal of users in mainland China on October 31, 2021

Dear Cobo users,

Cobo is a digital currency custody and asset management platform based in Singapore, serving institutions and high-net-worth clients. We consistently provide secure and stable services to our clients, adhering to long-term principles and complying with legal and regulatory requirements in different countries and regions.

In response to the latest regulatory policies in mainland China, Cobo has ceased registering new accounts for users in mainland China and no longer supports account verification with Chinese identification documents since May 2021. For existing users in mainland China (referred to as "you" or "users in mainland China"), Cobo will facilitate an orderly withdrawal while ensuring the security of your assets.

Starting from October 31, 2021, Beijing Time, Cobo will no longer provide any product or service on the Cobo App to users in mainland China, including but not limited to asset management and lending.

  1. If you are an existing user and there are still funds in your account, please be assured that during this period, Cobo will ensure compliance and the safety of your assets. Recharging, withdrawing, and transferring functions will continue to be available until you complete the withdrawal of funds from your account.
  2. If you currently have pending orders: Cobo's official personnel will contact you. The specific withdrawal process will be handled according to the product's attributes, and the final interpretation will be based on Cobo's official announcement. Please be cautious and avoid falling victim to scams.

Thank you for your support of Cobo. Our services in other compliant countries and regions remain unaffected.

If you have any questions, please contact us through the Cobo customer service email: support@cobo.com.

Cobo Support
September 30, 2021