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What should I do if my registered email address on Cobo is compromised?

Please rest assured that all your digital assets are safeguarded on Cobo even if your registered email address is compromised.

Each login requires not only an email address and a password, but also an additional step of verification using Google Authenticator. To further ensure the integrity of each transaction, Cobo Auth mobile app serves as a 2FA to support multi-role and multi-level authentication.

If you need to reset the email address for your Cobo Custody account, please contact the admin of your organization. The admin can send an invite to your new email and remove the compromised address.

If you need to reset the email address for your Cobo Argus account, please contact us at argussupport@cobo.com. Our support team will get back to you as soon as possible.